L U F U N O
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About Lufuno ZAR


VIP Premier and Travel Management Services

Lufuno ZAR is a Premium Travel Management company focused on providing VIP Travel services at the highest level of quality and proficiency. We pride ourselves in being highly skilled in what we do ,having pursued careers in Travel and Tourism, Hospitality, Aviation industry, Logistics, Labour, Human Resources Management.

Our careers and experience have been developed over a total of 80 years amongst all directors in various positions within the Airline Customer Services sector, of which over 40 years in VIP & Travel, over 40 years in customer service and over 16 years in operations management. Amongst all this experience one of the directors encompasses over 80 years experience in the Logistics, shipping and cargo sector.

The exposure to these respective industries resulted in the acquisition of the following competencies and a wealth of experience in the Airport Operations management environment. Lufuno ZAR is fully capacitated but not limited to; VIP Travel Management, Customer Relationship Management, Aviation,Travel, Tourism Management and Hospitality, Logistics : Shipping and Cargo


Executive Summary


VIP Premier and Travel Management Services

Lufuno ZAR Travel and Lifestyle Management was established in the second quarter of 2022 by Lwazi Mathivha, Faranaaz W.E Fransman, and Dumisani Kentrell Madida with the aim to provide travel management and airport VIP customer processing services framework for key operational service standards and performance measurement to meet our valued customers’ needs at every airport customer service touchpoint.

Faranaaz W.E Fransman

Faranaaz W.E. Fransman a passionate and dedicated entrepreneur with over 20-year experience as a team leader at South African Airways, vanquished numerous challenges in enforcing both substantive and procedural fair labour practices and managing employee performance standards in line with the organization’s objectives. She continues to excel in her current role as a Chief Executive Officer role at Disciplinary Solutions (Pty) Ltd.

Lwazi Mathivha

Lwazi Mathivha is a highly skilled operations manager and results-driven entrepreneur who later joined the organization as a business partner and co-managing director.Along her other academic achievements, she is currently final year student pursuing a BCom in Transport and Logistics from UNISA.Lwazi is also educator who obtained a Post Graduate Certificate in Education (PGCE), she also holds a National Diploma in Travel and Tourism from Durban University of Technology. All the above mentioned merged with a fulfilled career that includes working as a former Attractions hostess and trainer at Walt Disney World, Florida State (USA).

Lwazi Mathivha’s career and experience has been developed over 20 years in various positions within the Travel and Tourism sector and Aviation Industry, of which over 15 years has been spent in the Airport Operations management environment, coordinating the process of managing resources in an organised manner and a high degree of operational efficiency, financial management, managing workplace discipline in line with the Labour Relations Act, procedural rights and responsibilities

Hennie Barnardt

Hennie Barnardt with over 44 years in VIP Travel management and aviation has awarded him invaluable experience to lead the organization to greater heights. Hennie's vast experience allows him to offer end to end solutions within various categories in Airport managemnt services. . Hennie has been at the forefront of transformation within the travel environment. His ability to adapt with the times is what makes him a key solution to providing premium travel solutions to our clients. This gives our service a competitive advantage.

Dumisani Kentrell Madida

Dumisani Kentrell Madida as a co-founder of Lufuno ZAR Travel and Lifestyle Management has vast knowledge and expertise in the travel industry through DP Kelly Logistics, a Transport and Logistic company founded in 2006 as Dumron Construction And Earth Logistics with a single side-tipper truck.He vanquished numerous challenges building a fleet that exceeds 40 vehicles including Panel Vans and trucks through service excellence, dedication, and customer satisfaction.

The valuable business acumen acquired in the respective industry gives Dumisani the capacity to play a vital role as director at Lufuno ZAR with Dumisani has over 15 years of experience in Business Management and over 15 years in Transport and logistics.

Itumeleng Archibald Marawa

Itumeleng is an experienced operations manager with valuable experience and a passion for management and business leadership. Skilled in team supervision, strong interpersonal skills, and ability to advance strategic plans and objectives. Mr Marawa has worked for South African Airways for +18 years, as a supervisor (team leader) and Operations manager for 12 years. He has also worked at SAA operations training department as an ad-hoc trainer (facilitator).





What We Stand For

Our Core Values

01

Our Mission

To be the leading VIP Premier Class Services group, with a one-stop solution for ultimate World class customer experience.

02

Our Vision

To Generate the highest return on investment for our valued customers< and be the most valued partner of all our clients while committing to improving our clients’ travel experience.

Why Choose Us

Our Objectives


We Offer Premier Class Services

To establish a travel management service and Airport VIP Customer processing services framework for key operational service standards and world-class performance measurement to meet our valued customers.

We Offer Premier Top Class Experience

Which is to deliver premium quality services and personalize your travel experience, in a way that is closely attuned to our client’s needs, values, priorities, preferences, aspirations, and goals and that best supports, improves and enhances our client’s life, overall wellbeing, and vitality

Our Values

1. We pay attention to detail
2. We deliver on time
3. We offer a customized travel experience
4. We aim to exceed our customer’s expectations
5. We intend on keeping you in control of your travel experience
6. Make stressful situations feel easy
7. We creatively support you as an §individual