L U F U N O

Team

  • Faranaaz W.E. Fransman
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Faranaaz W.E. Fransman

Managing Director

Faranaaz W.E. Fransman a passionate and dedicated entrepreneur with over 20-year experience as a team leader at South African Airways, vanquished numerous challenges in enforcing both substantive and procedural fair labour practices and managing employee performance standards in line with the organization’s objectives. She continues to excel in her current role as a Chief Executive Officer role at Disciplinary Solutions (Pty) Ltd.

Faranaaz is a highly competent operations manager. She facilitated investigations at South African Airways offering VIP Clients service excellence for over 2 decades, and customer satisfaction. Faranaaz holds a National Diploma in HR Management & Practice Support (Labour Relations), she also holds Certificate in HR Management and Practice Support (Employee Wellness) both from Academy of York along with a Certificate in Labour Law from Damelin Business College.

Summary of Qualifications

  • Deep knowledge and experience in investigating VIP complaints, compiling reports and handling disciplinary hearings at South African Airways (SAA).
  • Vast experience in organisational development, work policy faciltation and annual work plans.
  • Reservations and VIP Customer support.
  • In-depth knowledge of core business intelligence technology systems such CM systems and dangerous goods.
  • Counselling and coaching of team members.

    • Her immense expertise and passion for travel and tourism, small enterprise development, enterprise growth access to a gap in the market created a demand for a company that caters for special services in the VIP Travel management Sector. Faranaaz' strong dynamic leadership lead to the formation of Lufuno ZAR Travel and Lifestyle Management.